Paying your utility bill just got easier.

Seattle Public Utilities (SPU) offers PromisePay , a long-term payment plan that lets you catch up on past-due balances and stay current, with no fees, no interest, and no late fees . PromisePay gives you the flexibility to pay on your schedule while keeping your service active and your mind at ease.

We may text or email you, but we’ll never ask for personal information

SPU and our trusted partner, PromisePay , are reaching out to eligible customers through text messages and emails, inviting them to enroll in PromisePay. These messages are legitimate and designed to help you learn more about your options.

However, SPU and PromisePay will never ask for sensitive personal information such as your Social Security number or payment details

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