A San Antonio family is using their profound loss to help prevent potentially deadly medical errors.
“I feel like every single life we save honors my mom and honors all the people that die from preventable medical errors each year,” said Laura Townsend.
Townsend’s mother, Louise Batz, died after spending 11 days on life support in 2009.
“I think as a family and a patient, you feel like if I can just make it through the surgery, everything is gonna be OK," said Townsend.
It’s what happened after Batz’s procedure that became deadly.
During an April night in the hospital, Townsend says she and her family instructed her mother’s medical team only to give her morphine for pain.
Townsend says the nurses asked them to leave the hospital around midnight.
“It turned out that they gave her th

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