By William J. Kemble

Daily Freeman

TOWN OF ULSTER, N.Y. — The continuing improved response rate of Empress Emergency Medical Services ambulance coverage is being lauded by town officials. Among them was Deputy Supervisor Clayton Van Kleeck, who said his father needed an ambulance.

Van Kleeck said on Monday, Nov. 10, that having the average response times coming in significantly under the 11-minute, 59-second contracted maximum was deeply appreciated.

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“They are there in the timeframe we’re looking for,” he said. “My father had an emergency this year. We had to call an ambulance. They were there in minutes. Other people (have been) talking about that also.”

For the emergency calls in September, Empress’ two primary

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