Sonder, a global short-term rentals company, suddenly collapsed over the weekend after its bookings partnership with Marriott ended, leaving guests worldwide without accommodation on short notice.

A Sonder customer in Montreal, where the company was founded, told CNN that they received an email on Sunday afternoon informing them that they needed to vacate by the following day at 9 a.m., because Sonder’s licensing deal with Marriott was “no longer in effect.”

“I asked the staff if we could still stay until our checkout at 11 a.m., but the staff explained he had only received instructions to empty the building ASAP and that, unfortunately, we only had 10 to 15 minutes,” he told CNN.

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Marriott said in a statement on Sunday that its 20-year licensing agreem

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