Over 9 in 10 Employment and Support Allowance [ ESA ] customers invited to move now on modern benefit system as historic transformation nears completion

Minister for Social Security and Disability encourages people to make the move and use the successful support in place if needed

Almost a quarter of a million people on Employment Support Allowance ( ESA ) have successfully made the move to Universal Credit thanks to tailored support offered by the Department for Work and Pensions, shows new research published earlier this week [Tuesday 11 November].

Since July 2024, ESA customers have been moving at scale to the modern Universal Credit system, which offers more flexible support tailored to individual circumstances – whether people are seeking work or managing health conditions.

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