“A lot of my job is about numbers. I look at big numbers on big spreadsheets. But behind those numbers are customers, families, individuals, people. It’s their stories that are important to me.”

Robert Panou is the director of asset strategy at Stonewater , one of the largest social housing providers in the country. But he’s well aware that the assets of his job title mean more than bricks and mortar. “You’ll bump into people who do similar roles to me, and they’ll talk about data and investments. But fundamentally, I look after homes – people’s homes.

“We house and support some of the most vulnerable people in society and I think it’s important to create a space that supports those individuals to thrive.

“When our customers sit down and have their dinner, they deserve to be in warm

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