An influx of AI tools and solutions could transform IT operations over the next five years, according to new research, but experts have told ITPro that teams face major hurdles before fully unlocking the benefits of the technology.

In a new study, Gartner claimed AI will “touch all IT work by 2030” as enterprises ramp up adoption of new tools to drive productivity and alleviate strain placed on stretched IT teams.

The extent of AI’s influence in IT departments will vary, according to the consultancy. In a survey, CIOs said they expect around 75% of work to be done “by humans augmented with AI” by 2030, while around 25% of tasks will be carried out by AI alone.

That 25% of work offloaded to AI doesn’t necessarily equate to job losses or reduced workforces, however. As Gartner not

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