The best and worst delivery companies have been revealed in new research by Citizens Advice.
According to a survey carried out for the report, a record 15 million people experienced a problem with their latest delivery - more than one in three of those surveyed.
Yodel came last in a league table compiled by the charity, with a score of two out of five stars.
Royal Mail scored the highest at 3.25 out of five stars. Amazon Logistics came second with three stars, followed by DPD and Evri, which both got 2.25.
Citizens Advice's league table measured the companies' performance based on customer service, delivery issues and how well they met accessibility needs.
The most common issues people faced with their last delivery included the driver leaving before they had time to get to the door (

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