Last week, Glenn Beck released an exclusive, tell-all interview with Cracker Barrel CEO Julie Masino that extracted the juiciest details regarding the country chain’s disastrous and quickly walked-back attempt to modernize its beloved old-timey brand. Glenn pulled no punches about the failed revamp: It was “just stupid from start to finish.”
Masino insisted that it was never her intention to change the iconic Cracker Barrel brand . She claimed that her goals were to boost engagement after COVID did immeasurable revenue damage, address common customer complaints (like uncomfortable chairs and dim lighting), and make practical adjustments to a busy logo that wasn’t conducive to an iPhone screen.
“The intent was not ideological. It was not to put the old version of Cracker Barrel in a

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