Ofcom has announced that two million households are due to receive £240m from dormant energy accounts (Image: georgeclerk via Getty Images)

Ofcom has announced that two million households are due to receive £240m from dormant energy accounts. Ofgem and Energy UK have issued a call to action for anyone who has relocated in the past five years.

According to Energy UK, over 90% of closed account balances are automatically refunded, and suppliers always endeavour to ensure any outstanding credit is returned. However, data reveals that 1.9 million closed accounts still hold credit.

Tim Jarvis, Ofgem's Director General for Retail, acknowledged that "it's understandable that some things will be missed" during a house move.

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