ROCKY MOUNT, N.C. (WITN) - The North Carolina Division of Motor Vehicles announced its new Strategic Plan to increase staffing at offices across the state.

The department says it will hire more staff at 56 offices, ensure daily staffing in the 19 highest-demand locations, and expand hours at eight part-time offices.

“North Carolinians shouldn’t have to drive across town or wait hours for basic driver’s license services,” said NCDMV Commissioner Paul Tine. “This plan puts people first by bringing more staff and more open terminals to the communities where demand is greatest, while making the best possible use of our existing resources.”

According to the release, nearly half of all customers drive past their nearest office to find service elsewhere, and the average statewide wait time exc

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