Chancellor and Technology Secretary urge telecoms firms to do more to protection consumers

More must be done to ensure hardworking consumers do not face price rises they have not signed up to, senior ministers urge

Reeves and Kendall invite Telecoms CEOs in for talks in Whitehall

Firms urged to improve communications with consumers

It is clear that more needs to be done to protect consumers so that ordinary people feel empowered when engaging with the sector and confident they are getting a good deal, the Chancellor and Technology Secretary have told telecoms company bosses.

Writing to BT/EE, VirginMedia O2, Vodafone Three, Sky, and Talk Talk , the government has called on the sector to reinforce its commitment to treating customers fairly, including by confirming customers under contract will not face price rises beyond those that they signed up to. Ms Reeves and Ms Kend