Francisco Govea holds a photograph of his mother Silvia Reyna Mendoza, an undocumented U.S. immigrant from Mexico.

The lewd messages began to appear on Silvia Reyna Mendoza’s phone in 2023. They came, she said, from a man who was her case specialist at BI Inc., a company that does contract work monitoring migrants for United States Immigration and Customs Enforcement.

Some were suggestive: “What else can I show you?” one asked, followed by tongue and water droplets emojis. “You’re going to like it.”

Others were explicit. A picture showed the case specialist naked with an erect penis, according to a lawsuit filed in October in a Sacramento court against BI and several of its employees. A video showed him masturbating. Another time, the lawsuit states, he told her: “If you’re good to me,

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