Lead booker Leah Ankers and boyfriend George Grimes

A holiday park has responded to criticism after a group of teenagers were denied their booking and subsequently escorted off the premises. The family of Leah Ankers are incensed that she and her six friends were unable to check in at Haven's Hafan y Mor site near Pwllheli.

The group had travelled by taxi from Wrexham on 28 November for a getaway to celebrate Leah's 18th birthday, with Leah footing the bill and serving as the primary booker.

According to the family, Haven sent an email on the day of the holiday cancelling the booking due to a failed identity verification. They believed this was due to a mistake with the home address.

Consequently, they rebooked the holiday, noting that the price had surged by over £300 at this point.

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