Amid the IndiGo fiasco, the baggage handling remains a major challenge for ground staff. Visuals from Delhi airport show a massive buildup of unclaimed luggage, as many passengers reported not receiving their bags even 24 hours after landing.
Viral videos show hundreds of suitcases neatly lined up inside the terminal, with no clarity on when they will finally be reunited with their owners.
Meanwhile, IndiGo will conduct a “root cause analysis” of the recent flight disruptions, which were triggered by a combination of factors, a senior airline official said on Sunday, as reported by PTI.
The immediate priority, the official added, is to stabilise operations, a process expected to be completed by 10 December, PTI reported.
Amid the lack of proper crew planning while implementing the new

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