New Delhi: Low-cost carrier IndiGo has so far processed refunds totalling Rs 610 crore after the government issued strict directives to the airline requiring that all refunds to passengers for cancelled or severely delayed flights be completed by 8 p.m. on Sunday, the Ministry of Civil Aviation said on Sunday.

No additional fees are permitted for rescheduling travel impacted by cancellations, an official statement said. Dedicated support cells have been created to proactively assist passengers so that refund and rebooking issues are resolved without delay or inconvenience, it added.

Let us know! 👂

What type of content would you like to see from us this year? — HubSpot (@HubSpot)

The ministry also said that IndiGo’s performance has shown steady improvement, with flight schedules movin

See Full Page