Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu on Monday told the Rajya Sabha that the ongoing IndiGo crisis stemmed from the airline’s “crew rostering and internal planning” failures, stressing that the issue was operational and not caused by any regulatory changes.

Addressing the Upper House, the minister said the government had been in constant touch with IndiGo as the situation unfolded. “This was an operational issue created by IndiGo. We were continuously in touch with them. On November 1, the ministry held a meeting, IndiGo sought some clarification, and it was given. They failed to maintain their roster,” he said.

Naidu said the Aviation Ministry had spoken to IndiGo on December 1 and was assured that all systems were in place. He reiterated that the government aims to m

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