Bajaj Finance aims to transition from a product-centric approach to a customer-centric model, targeting 20% of India’s households by FY30.
(Photo: Radhakisan Raswe/NDTV Profit) While Bajaj Finance has been at the forefront in customer acquisition over the past decade, as reflected in 12.5% market share in total loan booked, it is now shifting focus towards improving customer wallet market share.
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