India’s largest airline, IndiGo, is facing passenger fury over delays in locating and delivering thousands of bags stranded during last week’s large-scale flight disruptions.
IndiGo, which holds 65 percent of the domestic market, has apologised after it was forced to cancel more than 3,400 flights in less than a week, having failed to plan adequately for stricter rules governing pilot rest.
The delays due to crew shortages disrupted tens of thousands of passengers, affecting travel, holiday and wedding plans in one of the widest-ranging incidents in Indian aviation history.
Last-minute cancellations and the multiple connecting flights used to reroute passengers have also resulted in thousands of suitcases and bags being misplaced.
In a statement late on Sunday, the Indian government sa

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