Southwest Airlines will receive an $11 million credit for the remainder of its record $140 million penalty for widespread operational issues during the busy 2022 holiday travel season , the U.S. Department of Transportation announced in an updated order shared this week.

"Southwest made one $12 million payment on February 5, 2024, and a second $12 million payment on January 31, 2025," the DOT order states. The remaining $11 million is due and payable to the U.S. Treasury no later than January 31, 2026. In lieu of a payment of an $11 million civil penalty to the government, this order provides Southwest with an $11 million credit for significantly improving its on-time performance and completion factor1 through its $112.4 million investment in its Network Operations Control (NOC).

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