IndiGo on Monday told the Director General of Civil Aviation (DGCA) that it is currently unable to “pinpoint the exact cause” behind the widespread disruptions that have crippled its network across the country.

In its response to the DGCA’s show cause notice to Chief Executive Officer Pieter Elbers and the airline Chief Operating Officer Isidre Porqueras, the airline said the regulation manual allows a fifteen-day response timeline which will be needed to conduct a comprehensive ‘Root Cause Analysis’ (RCA).

IndiGo maintained that it is “realistically not possible to pinpoint the exact cause(s)” at this time due to the complexity and vast scale of operations.

Simultaneously, sources told businessline that a four-member DGCA panel, set up to probe the IndiGo crisis, has also summoned P

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