Civil Aviation Secretary Samir Kumar Sinha said the government worked actively to address passengers' concerns in the wake of the disruption caused by the recent IndiGo operational crisis, and 100 per cent refunds for PNR cancellations have apparently been completed.

In an interview with ANI, Samir Kumar Sinha, who visited the Delhi airport on Monday to observe the baggage operation, said 90% of the baggage has already arrived and that airlines have been sending it to the respective addresses. “That is a major concern of the passengers. I came to see the baggage operation here. We just saw that 90 per cent of the baggage had already arrived. The airlines have been sending baggage to their respective passengers' addresses. I feel that within the next 24 hours or so, the luggage will be t

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