The Directorate General of Civil Aviation (DGCA) said IndiGo's top executives have responded to its showcause notices, and appropriate action would be taken after examining their response. The aviation authority noted they received the response at 6.01pm, a minute after the deadline ended.

In a statement, DGCA noted the response was signed by both the Chief Executive Officer (CEO) and the Chief Operating Officer (COO) of the airline. IndiGo expressed "apology" and "regret" over the chaos caused by its erratic flight cancellations.

"IndiGo is 'profusely apologetic' and deeply regrets the inconvenience and hardship caused to customers," DGCA said, quoting the airline's statement. "Compounding effect of multiple factors which operated in an unfortunate and unforeseeable confluence" led to t

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