Civil Aviation minister Ram Mohan Naidu on Tuesday asserted that no airline, however large, will be allowed to cause hardship to passengers due to their planning failures and non-compliance with regulations.
Naidu, who addressed the Rajya Sabha on Monday, also made a statement in the lower house on Tuesday and said that 'strict and appropriate action will be taken' against IndiGo for the flight disruptions that have affected passengers across the country.
Meanwhile, the DGCA on Monday said it has received IndiGo's response to the show cause notice issued over the large-scale flight cancellations and will take enforcement action.
The airline in its reply had said it is \"profusely apologetic\" and deeply regrets the inconvenience and hardship caused to customers following flight cancella

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