Even as claims are being made that the situation has improved, IndiGo has cancelled nearly 400 flights. Despite this, only a symbolic action has been taken against IndiGo. The government summoned IndiGo's management on Tuesday. IndiGo CEO Pieter Elbers apologised for his mistakes. They have also issued an advertisement apologising, but this has not alleviated the difficulties faced by passengers. They apologised after being caught red-handed, but what good is an apology now?

After receiving a response from IndiGo, the Directorate General of Civil Aviation (DGCA) initially ordered a 5 per cent reduction in IndiGo's flights. By Tuesday evening, Civil Aviation Minister Rammohan Naidu doubled the number of flight cancellations to 10 per cent, but nobody seems concerned about the 100 per cent

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