In an admission that shows the scale of its financial and operational fallout, IndiGo’s status update to the Directorate General of Civil Aviation (DGCA) on Wednesday (December 10) shows that as many as 886,295 passenger name records (PNRs) between December 1 and 9 were cancelled and refunded, amounting to Rs 900.8 crore, while 12,55,181 cancelled PNRs between November 21 and December 9 were refunded with a total Rs 1,158 crore.

DGCA pulls up Indigo

Also on Wednesday, the aviation regulator ordered a sweeping review of IndiGo’s recent operational meltdown, demanding granular data on cancelled flights, stranded passengers, baggage backlogs and the airline’s plans to restore normality across its domestic and international network.

Also read: IndiGo flight cancellations: Delhi HC calls it

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