NEW DELHI: Under government scrutiny for unprecedented flight disruptions, IndiGo chairman Vikram Singh Mehta on Wednesday denied the chaos was deliberate. Apologising multiple times in his about 8-minute video message, he said "external technical experts (will) work with the management; help determine the root causes, and ensure corrective action so that this level of disruption never occurs again". DGCA is probing whether the airline caused the disruptions to avoid abiding by the new pilot rest rules. Mehta denied it. "Over the past week there has been a lot of criticism. Some fair. Some not. The fair criticism is that the airline let down you down. We owe answers to customers, govt, shareholders, employees. We will examine every aspect of what went wrong. We will learn from it," he sa

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