SRINAGAR : The Union Ministry of Consumer Affairs has told the Lok Sabha that Jammu Kashmir and Ladakh registered a combined total of 9,396 consumer grievances with the National Consumer Helpline (NCH) over the past three years. Follow Us On G -N e w s | Whatsapp

The ministry said the rise in complaints reflects growing issues linked to e-commerce, including online purchases, delayed deliveries and defective products.

According to the official figures, Jammu Kashmir logged 6,874 complaints in 2022, 7,967 in 2023 and 9,178 in 2024. “All grievances were addressed within the prescribed timelines,” the ministry noted.

For Ladakh, 136 complaints were recorded in 2022, followed by 137 in 2023 and 218 in 2024—each of which was successfully resolved.

The ministry added

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