Passengers were faced with a hellish journey on Wednesday (December 10) after their British Airways flight from London to Mexico was forced to turn around and return to the UK, resulting in almost nine hours in the air. Flight BA243 to Mexico City (MEX) was forced to turn back to Heathrow Airport (LHR) due to an equipment failure.

The Boeing 787-9, registered as G-ZBKR, took off from Heathrow at 12.44pm local time. It reached a cruise altitude of 36,000 feet before the crew determined a safe landing in Mexico City would not be possible, given the aircraft’s condition. The Dreamliner turned around after four hours in the air, at which point it was already flying between Greenland and Canada. The captain conveyed the critical decision to the passengers, explaining the reason for the

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