CHARLESTON, W.Va. — West Virginia American Water Company says it plans to make millions of dollars of additional improvements to its water system in 2026 and its seeking an increase in a surcharge to do so.

Testimony began Thursday before the state Public Service Commission in the utility’s DSIC case.

DSIC, which stands for Distribution System Improvement Charge, allows utilities to collect a surcharge on customers’ bills for work its planning to do.

West Virginia American originally filed for a $38 million increase which take the average customer’s water bill up between $1 and $2 a month.

State Consumer Advocate Robert Williams told West Virginia American Director of Engineer Michael Raymo during Thursday’s hearing that he’s had a hard time measuring the success of the DSIC program si

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