Around the world’s major insurance hubs, the big global brokerages have been quietly rotating country bosses and regional chiefs. During the last few years, what looks like routine succession management from the outside has, in many markets, created rare pockets of uncertainty inside otherwise tightly run machines – and that is exactly where rivals are trying to prise open the door.

Marsh , Aon , WTW , Howden and Gallagher have all swapped out senior figures at the level that really matters for brokers: regional CEOs, country leaders and heads of major segments.

A rolling reshuffle at the top

2023 was a particularly big year for leadership changes. To name a few: at Aon, Kristin Kraeger was promoted to CEO of the Professional Services Practice for North America, taking charge o

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