The healthcare worker, who had a stellar performance record at work, felt helpless when bosses placed her on a Performance Improvement Plan

A woman has become the first person in the UK to win a legal battle using an AI "law firm."

The healthcare worker, who had a stellar performance record, felt helpless when bosses placed her on a Performance Improvement Plan. Unable to afford a solicitor, she turned to Grapple Law – the UK’s only legal practice for individuals fully operated by bots. In just a few weeks, her case was resolved and she won £30,000 – without a tribunal or human lawyer in sight.

Speaking of the groundbreaking result, she said: “I was terrified of the financial impact of losing my job and felt completely outmatched by my employer’s legal team. I had no idea how to repre

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