The State Bank of India (SBI) aims to double the user base of its YONO digital banking platform to 20 crore customers over the next two years, following the launch of an upgraded version, YONO 2.0, on Monday, SBI Chairman CS Setty told PTI in an interview.
Speaking to PTI, Setty said YONO 2.0 is a major technology upgrade that will offer a significantly improved customer experience while serving as a strong digital backbone for the country’s largest lender. He added that the platform’s full-fledged features will be rolled out gradually over the next six to eight months.
“From a bank perspective, YONO 2.0 is a key anchor of digitalization, with a common code for internet banking and mobile banking. This allows for seamless integration across channels, enabling SBI to launch new products a

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