The Emirates NBA Cup semifinals set the stage for a tasty Eastern showdown. Orlando arrived in the top four in the East, unbeaten in Cup play, and already owning two wins over New York despite Paolo Banchero missing most of the tournament. The Knicks, meanwhile, stayed true to their reputation as the Cup’s most consistent team, reaching the quarterfinals every year and finally stepping onto the Las Vegas stage.

Fans were locked in, essentials were sorted, couches were claimed, and Amazon Prime was open on their screens. But just as tip-off neared, excitement turned to confusion; the game was on, yet the sound was nowhere to be found.

The broadcast audio kept glitching.

For fans, the experience hasn’t really moved forward. The logo at the top of the screen may change, but the problems fe

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