Amazon on Thursday reported impressive second quarter sales growth that beat Wall Street’s projections, while, at the same time, CEO Andy Jassy reiterated the company is focused on leveraging artificial intelligence to make its products better for customers — a claim several other tech executives are making this earnings season.
“Our conviction that AI will change every customer experience is starting to play out,” Jassy said in a statement accompanying Amazon’s report.
The 57-year-old chief executive, who took over the top job after Amazon founder Jeff Bezos stepped down in 2021, pointed to several examples where AI is revamping the company, from its updated Alexa voice assistant to its updated shopping agent; Jassy also said AI is helping write code and will be integral towards Amazon