Filling out paperwork for those in need of Medicaid is already a complex process, one where people can fall in between the cracks due to procedural reasons, not because they’re ineligible.

During the redetermination process in 2023 after the public health emergency policies around COVID-19 ended, nearly two-thirds of Montana Medicaid enrollees lost coverage despite being eligible, according to the Montana Healthcare Foundation. That was due to technical issues, such as incomplete paperwork.

This issue is exacerbated for those trying to access behavioral health services at places like Western Montana Mental Health Center, CEO Bob Lopp said. With 21 clinics across the region, the center provides a comprehensive suite of mental health resources and substance use assistance, including group

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