Chanel Inc. informed its customers Friday morning about a data security breach at the U.S. company.
In a letter to clients, Chanel said that on July 25, Chanel became aware of a security incident involving a Chanel Inc. database in the U.S. hosted by a third-party service provider, “where an unauthorized external party accessed and obtained some of the client data we hold.”
A Chanel spokeswoman confirmed the security incident Friday and said, “The investigation indicates that there was unauthorized access to this database. There was no malware deployed to our systems, and our operations remain unaffected.” She said upon detecting the issue, the company immediately activated their incident response protocols and engaged leading cybersecurity experts to support their investigation.
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