Social Security is making it harder for seniors to do routine tasks by phone in latest anti

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Editor’s Note: After the publication of this article, the Social Security Administration submitted an amended filing to the Office of Management and Budget that states the additional verification process is optional. The changes comes after the agency had discussions with AARP about the authentication requirement’s negative impact on senior citizens.

Senior citizens soon won’t be able to simply call the Social Security Administration to change their address or check the status of their benefit claim. Instead, they will have to first verify their identity online or go to a field office if they are unable to do so.

In its latest effort to thwart fraud, the agency is expanding its online au