Tiffany J. Gunter didn’t wait for opportunity. She prepared, served, and rose—quietly, powerfully, and purposefully. Now, she’s leading the Suburban Mobility Authority for Regional Transportation (SMART) into its next chapter.

During a board meeting on July 24, SMART formally announced that General Manager Dwight A. Ferrell would step down, effective August 1. After four years of service, Ferrell is stepping away to pursue new opportunities and prioritize family life. His departure marks a pivotal leadership shift for the region’s public transportation system.

Ferrell’s tenure brought notable progress. SMART expanded its service routes, modernized infrastructure, and improved overall rider satisfaction. That progress was not accidental—it was the result of coordination, clarity, and a co

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