WPTV

ST. LUCIE COUNTY, Fla. — Drive through the Portofino Bay community in St. Lucie County, and you can’t miss the tarps that have covered roofs since Hurricane Milton.

“You could hear the roof damage during the storm,” homeowner Ann McFate told me. “You could hear the tiles just being ripped off.”

McFate is a single mother who needed her roof repaired quickly after last October’s storm.

I listened as she told me she hired Family First Roofing Group to do the job – and paid a $15,800 down payment.

When I asked her how much work was done: “Nothing,” McFate replied. “They took my money, and I haven’t seen them back.”

WATCH BELOW: WPTV listens to dozens of homeowners now left with damaged homes and no answers WPTV investigates roofing company after dozens of complaints

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