Jennifer Lopez was reportedly barred from entering a Chanel store in Istanbul.

Lopez, 56, allegedly tried to walk into the store on Monday, August 4, where she was told by a security guard that the boutique was already at full capacity and was asked to leave, per local Turkish media. According to the Türkiye Today newspaper, Lopez allegedly responded, “OK, no problem” before “calmly” walking away.

Another Turkish outlet reported that store employees later approached Lopez with an invitation to return to the store, which the pop star allegedly declined.

Lopez has not further addressed the incident. Us Weekly has reached out for comment.

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