A popular and inexpensive plug-and-play DVR that records shows from a TV antenna and works over Wi-Fi might sound like cord-cutter nirvana, but Tablo DVR users have been experiencing more headaches than bliss following a major service outage late last month.

While Tablo’s most serious connectivity issues have been resolved, many users are still complaining of missing data on their electronic programming guides, which is making a mess of their recording schedules.

In other cases, users are saying their guides are working again, but that they’re getting errors when they try to record either currently airing or upcoming shows.

Responding to a query from TechHive, a Tablo spokesperson said the brand is “acting with urgency and focus to resolve [the issues] as quickly as possible.”

The outa

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