Q: My Camry's backup camera does not work if it's raining or snowy. Comes up disabled. Brought car into dealer. The response was that is how it works. Had an Avalon previously, and camera worked no matter what weather. Will Toyota ever have new software to rectify this as it is dangerous? I cannot see out of the back rear window as the rain blocks it, so I rely on the camera.

T.A., Bartlett, Illinois

A: I always say to clean the camera lens regularly, but a dirty camera lens is not your issue. And new software isn't the answer either. Try checking the wire or connection to see if it's loose. Corrosion is more likely the problem with the wire or its connection with the camera due to water seeping in. That's why the camera won't work when it rains or snows.

Q: I never miss your column, so

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