A network of virtual services in British Columbia (BC) is increasing healthcare access and support in rural, remote, and First Nations communities, a new analysis revealed.

But more needs to be done to fully bridge healthcare gaps.

The Real-Time Virtual Support (RTVS) network is an integrated, hybrid-care model that delivers publicly funded virtual care. Staffed by BC-licensed providers, RTVS builds capacity to enhance — rather than replace — existing healthcare infrastructure. The network offers both direct patient care and clinical decision support for community health professionals. A shared electronic record documents all care activities, with structured communication protocols connecting primary and emergency care providers.

Kendall Ho, MD

“Virtual care boomed at the onset of the

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