ANTIOCH, Calif. -- A newborn baby was rushed to the emergency room with severe burns, but there was no burn unit, nor any ambulances available.

A California family tried to drive, but the doctor wouldn't let them. Instead, they were forced to take a $90,000 air ambulance for a 15-minute ride to the nearest hospital.

"So we took him to the ER," said Antioch, California resident Jessica Farwell, as she teared up. "Sorry, it's so hard to talk about. Just seeing your baby in so much pain was just like the worst feeling as a mom."

Farwell described the frantic moments from October 2022: a rice cooker fell off her kitchen counter, severely burning her 6-month-old son, Brody.

"His skin, it just instantly bubbled up," she said. "I was just like -- is his face going to start bubbling?"

Panick

See Full Page