OpenAI is working to change ChatGPT ’s personality after a recent update let to outcry among users.

Last week, OpenAI unveiled GPT-5, its first major update to the system that powers ChatGPT in years. It said at the time that it would be more helpful in a range of ways, including deceiving users less and the ability to automatically pick which version of the model would answer.

But the new model was immediately met with disappointment. Analysts and critics noted that the new system did not match up to the many grand claims and hype that had preceded the launch.

Others, however, suggested something more personal had gone wrong. Across Reddit and other forums, users of the new system complained that the personality of the new GPT-5 was not as friendly or otherwise not “warm” enough.

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