AI agents are designed to work within the messy, high-volume environments that define telecom operations

Telecom carriers have always worked under pressure to keep networks reliable, scalable, and secure. But today, those pressures are reaching a tipping point. As infrastructure investments grow and monetization lags behind expectations, carriers face mounting challenges in running day-to-day operations efficiently while preparing for the future.

At the same time, the telecommunications industry faces a looming talent drain across its most critical areas of operation, like network architecture, data analytics, and operational support systems, as a large segment of its workforce nears retirement. For example, according to the Fiber Broadband Association (FBA) , an estimated 60% of the f

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