New study shows that public charger reliability has increased

The results of the J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Public Charging Study have just been released, giving us a closer look into how satisfied EV owners are with the country's charging network.

The good news from this year's study is that the reliability of public EV chargers has improved , with the lowest number of non-charging visits at such a charging point in four years. However, EV owners have indicated dissatisfaction with charging costs, so it's not all good news.

The Tesla Supercharger network, once offering unmatched coverage and reliability, is now matched by several other automaker-operated networks for customer satisfaction, but that comes with a caveat. Let's unpack the key insights from

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