This Working Life: ‘Progress should be invisible to the customer. Our job is to make it as easy for them as we can’

Ciaran Barrett, commercial operations director at Vodafone Ireland, chats to Mary McCarthy about how sport and his innate curiosity combined to fire his drive to succeed and his appetite for work

Ciaran Barrett of Vodafone Ireland. Photo: Naoise Culhane

I’ve been lucky to get different opportunities at Vodafone that all help me today in leading the customer and digital experience for Vodafone Ireland’s 2.4 million customers.

I took up this role four years ago, but I’ve been with the company for over 25 years. I often ask myself: ‘Why would I move?’ Some people seem to be motivated just for the sake of moving company – but I’ve been so stretched here.

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