Behind the Scenes: Cornwall hospital's engine is its facilities team

It’s a job where success often goes unnoticed. Article content

As Cornwall Community Hospital (CCH) director of facility services Michael McNally put it, “if you don’t know we’re here, we’ve done our job.” Article content

Recommended Videos Article content

Running water, heating and cooling systems, working lights, and functional medical equipment are things we expect without thinking twice. Staying invisible doesn’t mean standing still.

The facilities team works 24/7 to keep the hospital safe, functional, and comfortable for everyone who walks through the doors.

The small but mighty team, overseen by McNally and manager Donna Bates, is composed of three in-house electricians (one of whom is also trained in biomedical equipment), an HVAC technician, a plumber, and four general work